My wife managed to get onto healthcare.gov and communicate with an online navigator via "Health Insurance Marketplace Live Chat." My wife entered her name as "Brenda." I think the conversation speaks for itself. Here it is, without edits. [12:40:56 pm]: Thanks for contacting Health Insurance Marketplace Live Chat. Please wait while we connect you to someone who can help. [12:41:00 pm]:  Please be patient while we're helping other people. [12:41:19 pm]: Welcome! You're now connected to Health Insurance Marketplace Live Chat. Thanks for contacting us. My name is LaTonya. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information. [12:41:49 pm]: LaTonya hello [12:42:09 pm]: Brenda Hi LaTonya! How will I prove that I already have insurance (not thru the exchange) so my income tax refund is not...(Read Full Post)