The company that designed the malfunctioning healthcare.gov website now finds itself in more trouble at the state level. The Boston Globe is reporting that CGI Group is being denied payment by Massachusetts and Vermont as a result of dysfunctional state exchange websites that have yet to be fixed. So far, the state has paid $11 million of its $69 million contract with CGI. It will not pay a penny more until a functioning website has been delivered, said Jason Lefferts, spokesman for the Commonwealth Health Connector, the state's insurance marketplace. "CGI has consistently underperformed, which is frustrating and a serious concern," Lefferts said. "We are holding the vendor accountable for its underperformance and will continue to apply nonstop pressure to work to fix defects and improve performance." Massachusetts has reverted to using an alternative software system and paper notifications for residents seeking new insurance, a significant black eye for a system that was...(Read Full Post)