July 22, 2019
The Gatekeepers of Facebook
Discussions about social media censorship have been going on long before Mark Zuckerberg appeared before Congress to testify about Facebook. Figures like President Trump have brought to the national stage claims that social media giants are disproportionately censoring conservative voices. What we should all be discussing though, is who exactly are the people that are censoring us?
Last month, employees contracted by Facebook to perform content moderation, broke their non-disclosure agreements (NDAs) to speak with Casey Newton, who then published a 7000-word, pseudo-expose on The Verge.
While Newton’s purpose of his article was to portray Facebook as running a de facto labor camp through contractors like Cognizant, using language like “sweatshop” and that moderators “fear for their lives,” he missed the most important aspect. Facebook moderators have the biggest impact on each user’s Facebook experience, arguably more than...(Read Full Article)