"Shirtsleeves to shirtsleeves in three generations." A typical paradigm for a family business; mom and pop start the business, their children successfully grow the business, and the greedy acrimonious grandchildren squabble amongst themselves and fritter away the business. The Demoulas family, of the Market Basket supermarket chain in Massachusetts, New Hampshire, and Maine, has added some new wrinkles. Looking at Market Basket from the outside, you will see a business with discernibly lower prices, an operation with noticeably better service, and a staff anxious to please. The workers are much better paid than the competition and their total compensation includes profit sharing, retirement, and bonuses. Their benefits package is on a par with the high-tech industry and far ahead of the penny-pinching supermarket sweatshops. All of this and their return on assets is about 7.5%. A template for a more civilized world. Why can’t the Demoulas family enjoy such...(Read Full Article)