Since its debut last October, Covered California, the state’s online health insurance exchange, has been plagued by software glitches and other problems that have routinely shut the website down, sometimes for days at a time.  As of March 17, Covered California reports one million Californians have enrolled in healthcare plans through the website. Compared to the 6.9 million Californians who were uninsured in 2010 and predictions that 5.6 million Californians will be uninsured in 2015, that number is weak.   Behind the statistics are the actual experiences of individuals and families who have applied for healthcare insurance through Covered California.  Their stories offer insight into the realities of the application process and also help explain why more Californians are not applying for healthcare coverage.  Rhonda (not her real name) is a licensed insurance agent living in the San Francisco Bay Area.  In order to assist clients purchase...(Read Full Article)