Computer glitch leads to nationwide shutdown of food stamp benefits

An interesting parallel to the Obamacare computer problems; the more complex a system is, the more things that can go wrong with it. CBS Boston: People in Ohio, Michigan and 15 other states found themselves unable to use their food stamp debit-style cards on Saturday, after a routine test of backup systems by vendor Xerox Corp. resulted in a system failure. At about 9 a.m. Saturday, reports from across the country began pouring in that customers' EBT cards were not working in stores. At 2 p.m., an EBT customer service representative told CBS Boston that the system was currently down for a computer system upgrade. Xerox spokeswoman Jennifer Wasmer released further details later in the afternoon in an emailed statement. "While the electronic benefits system is now up and running, beneficiaries in the 17 affected states continue to experience connectivity issues to access their benefits. Technical staff is addressing the issue and expect the system to be restored soon,"...(Read Full Post)

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