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April 8, 2010
Obamacare great news for Indian outsourcing companies
It looks like Obamacare won't be a jobs-killer afterall...at least not in India. While American companies take hits to their earnings and are apprehensive about hiring, Indian firms are gearing up!
The bulge in administrative work may look like a nightmare to American insurance firms and government employees. But to outsourcing executives here in India, it's heaven-sent. A number of Indian companies are already anticipating an increase in workload thanks to Obama's healthcare law. Humor aside, Obamacare is looking increasingly catastrophic. Dealing with an Indian help desk so far has been only annoying to me, not life threatening.
The addition of 32 million insured Americans is "very significant" for Indian outsourcers, says Ananda Mukerji, chief executive officer of Firstsource Solutions in Mumbai. Companies like his will see "increased opportunities" as US health insurers and hospitals scramble to reorganize to comply with the new law, he wrote in an email to the Monitor.
This extra work will include processing new enrollments, organizing bigger member databases, processing more claims, providing more support services, and managing more revenue, he says.
East Lansing, MI